By Eileen R. Eichhorn
Recently, a customer who has shopped with us for many years called to ask our store hours. My staff informed the client 9-6 Monday through Friday and 9-5 on Saturdays. We often work by appointments earlier and later many days to accommodate the hectic schedules of people. Couples, especially wanting to make a significant diamond engagement ring purchase have a difficult time it seems getting together to shop. We take for granted after 50 years in downtown Decatur and diligently advertising our hours, that everyone would know when we are open and closed. However, we reiterate to inform, mostly for new customers and occasionally for those regulars who forget.
In addition to traditional advertising in area newspapers, magazines and radio, our website www.eichhornjewelry.com posts our hours. Somehow, because we are destination shopped, many calls are received daily posing the question. Mobile devices are typical for customer’s to get directions to find us and post our hours. We gladly welcome all inquiries!
There was a time we had regular evening hours which changed with the advent of the downtown main street business community. Today’s lifestyle has all but altered shopping as it was just a few years ago. Gone are the Friday nights when were open until 9.
It is likely an early morning appointment via a cell call consists of either dropping off a watch or ring repair when someone is on their way to work out of town. Many of our customers work an hour or more away from Eichhorn’s. We love being able to provide that personal service.
Due to the confidential nature of our business, too, we have adapted to the shopping hour needs of our customers. Is there a time you want to shop for a milestone gift? Maybe you have a custom design in mind you would like to leave as a legacy? We are happy to arrange your appointment today. Call us at 260-724-2621. We look forward to your call!